PAYMENTS: Reservations can be made online with major credit cards.

REFUNDS: All payments to Heart Ink are non-refundable and non-transferable because Heart Ink has contractual agreements with hotels, airlines, and other vendors that will not allow us to obtain refunds, allowing HI to keep package prices competitive, enabling you to make monthly payments on your vacation.

CHARGEBACKS: Before filing a dispute with your bank, contact us via email at info@heartink.net to discuss account resolution. Filing chargebacks could result in your reservation being canceled and may prevent future travel with Heart Ink. 

PAYMENTS & CANCELLATION

Deposit: A deposit is due at the time of reservation. All deposits are non-refundable and non-transferable. All reservations (except where specified) will require a deposit, and the amount due and the monthly payment plan will be noted.

Total Payment: All reservations can be paid in full when booking if the tour still has space.

Late Payment: If there is any outstanding balance by the Final Payment Due date listed on your invoice, a late fee of $250 will automatically be added to your invoice one day after your final payment date.

Reinstatement of Reservations: If your travel reservations have been canceled, and you notify us within 14 days that you want to reinstate your reservations, a service reinstatement fee of $250 will be added to your invoice and must be paid in advance to apply for reconfirmation of services.

Last Minute Reservations: All reservations must be made 60 days before departure. If requested services cannot be confirmed, payment will be refunded. If services are confirmed, final payment is due within 24 hours, and all applicable cancellation penalties will apply.

Form of Payment: Heart Ink accepts all major PayPal, Apple Pay, and credit or debit cards (American Express, Discover, Mastercard, Visa).

Refunds: All payments to Heart Ink are non-refundable and non-transferable. We cannot obtain any refunds because Heart Ink has contractual agreements with hotels, airlines, and other vendors. This way, we can keep our package prices competitive, enabling you to make monthly payments on your vacation. However, the Company will only provide travel credit if the trip is suspended by the Company. Any travel credit must be used within 12 months of the date the credit is issued. 

Reservation Name Changes: Name changes due to incorrect information being provided will incur a $250 per person charge plus any additional supplier fees. Please note that name changes to airline reservations are subject to complete cancellation and rebooking. Replacing a traveling passenger with another passenger constitutes a cancellation, subject to cancellation penalties, and not covered by this Reservation Name Changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.